Return Policy

C&M Custom Tackle will accept returns of merchandise within 30 days of receipt of goods. Return authorization (RGA) must be obtained by phone or email within 7 days of receipt of your order . Please have your order number available. C&M Custom Tackle will provide you with a Returned Goods Authorization number (RGA) as well as shipping instructions to return the merchandise to us following the conditions listed below.

We will refund your order. If you cancel or return your merchandise for anything other than our error, we will refund you less any fees we incurred for the sale we’re now refunding for. This includes CC fees and shipping costs (if shipped). We also reserve the right to charge a 15% restock fee. This is done on an order by order basis and not a flat policy.

** ANYTHING RETURNED MUST BE UN-USED AND IN RE-SELLABLE CONDITION!

DAMAGED PACKAGING
If a package was damaged in shipping, please refuse the shipment if you can or have the carrier note the damage on the delivery (signature) document. Save the original packaging material and merchandise for the carrier to inspect and contact us. We will contact the carrier for inspection and replace any damaged items pending carrier approval. Pictures would greatly help the claim process. Send to colleen@acidrod.com